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Postgraduate Institute of Agriculture, University of Peradeniya
The Postgraduate Institute of Agriculture(PGIA), Univesity of Peradeniya
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http://192.248.43.153/handle/1/2129| Title: | Assessment of customer satisfaction in a five star hotel - a case study |
| Authors: | Karunaratne, W.M.K.K. Jayawardena, L.N.A.C. |
| Keywords: | Tourism Customer satisfaction Assessment Five star hotels Perception Services Quality |
| Issue Date: | 2010 |
| Publisher: | Postgraduate Institute of Agriculture, University of Peradeniya:Peradeniya |
| Citation: | Tropical Agricultural Research, 21(3):p.258-265 |
| URI: | http://192.248.43.153/handle/1/2129 |
| Appears in Collections: | Tropical Agricultural Research |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| PGIATAR-21(3)-258.pdf | 40.44 kB | Adobe PDF |  View/Open |
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